Policies & Terms

Transparency and clarity in how we serve you

Privacy Delivery & Shipping Refund & Cancellation

Information We Collect

When using Shashaty, we may collect:

  • Name and email when creating an account
  • Company info (name, address, phone)
  • Payment data (securely processed via Paymob)
  • Uploaded content (images, videos)
  • Usage data and access logs

How We Use Your Data

  • Providing and improving platform services
  • Managing your account and subscription
  • Processing payments and invoices
  • Service communications and updates
  • Platform security and fraud prevention

Data Protection

We use SSL/TLS encryption to protect your data. Payment data is processed through Paymob's certified gateway and card details are never stored on our servers.

Data Sharing

We do not sell or rent your data. We share only with essential providers (like Paymob) to the extent necessary.

Your Rights

  • Access your data and request a copy
  • Correct or update your data
  • Request account and data deletion
  • Unsubscribe from marketing emails

Digital Service

Shashaty is a cloud-based digital signage platform. All services are delivered electronically and do not involve any physical products or shipping.

Service Activation

  • Free trial: Activated upon account creation and email confirmation
  • Paid subscriptions: Activated automatically upon successful Paymob payment
  • Upgrades: Applied instantly after payment

Geographic Availability

Our services are available worldwide. Anyone with internet access can subscribe and use the platform.

Technical Support

For any activation or access issues after payment, contact us at:

Email: info@shashaty.cloud

Free Trial Period

We provide a free 30-day trial for all new users. No payment info required during the trial.

Subscription Cancellation

  • Cancel anytime from the dashboard
  • Account stays active until end of paid period
  • No auto-renewal after cancellation
  • Re-subscribe anytime

Refund Policy

Due to the instant digital service nature:

  • Full refund within 7 days if service was not actively used
  • After 7 days or upon usage, amount is non-refundable
  • Persistent technical issues: refund evaluated case-by-case

Refund Method

Refunds are returned to the original payment method via Paymob. May take 5-14 business days depending on the bank.

Submit a Refund Request

Contact us with reason and transaction number. We respond within 48 business hours.

Email: info@shashaty.cloud

Last updated: February 2026